Privacy Policy
Effective October 15, 2026. Serving Our Seniors LLC respects your privacy. This policy explains how we handle information submitted through this website. Contact Licensed Agent at info@servingourseniors.net with privacy questions.
Information you provide
When you request help, we collect the contact details, state, topic, communication preference, and permission to respond that you submit. Please do not submit sensitive identifiers, medical details, financial account information, or insurance documents through this website.
How we use information
We use your request to respond, provide the assistance you ask for, administer the website, prevent misuse, and meet applicable obligations. A request for help is not consent to enroll you in insurance or access a Marketplace application.
Website and service providers
The website is hosted by IONOS and uses WordPress. Contact requests are delivered by email to our agency. Hosting, email, security, and website providers may process information on our behalf. Technical information such as IP addresses, request times, and browser information may appear in operational logs.
Sharing
Mobile opt-in information, including phone numbers and SMS consent, will not be shared with third parties for marketing purposes. We use it only to send the messages you asked for.
Serving Our Seniors LLC does not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead generation purposes. We do not share text-message opt-in information or consent with third parties or affiliates for their marketing or lead generation purposes.
We may share information with service providers solely to support our operations and deliver the services you request, when required by law, or as separately authorized by you for requested insurance assistance. These disclosures do not permit third parties or affiliates to use your information for their own marketing or lead generation. We do not authorize other insurance agents to contact you merely because you submit this form.
Cookies and links
WordPress and website services may use cookies for necessary functions, especially administrative sign-in. Links to Medicare.gov, HealthCare.gov, carriers, or other sites take you to services with their own privacy policies. We do not control their practices.
Security and retention
We use safeguards appropriate to this website, including HTTPS. Email and internet communications carry risks; do not use the form for sensitive information. We keep information as needed to respond, operate our business, and meet applicable recordkeeping requirements.
Your choices
You may ask us to stop contacting you or request access, correction, or deletion of contact information by calling or emailing Licensed Agent. We may need to verify your identity, and legal retention requirements may limit deletion. Additional privacy rights may apply under the laws relevant to you.
Updates
We may update this policy when our website or practices change. The effective date will identify the latest revision.